The second reason is that you might have disabled commentaries for your stories after you have posted one of them in your profile. This setting will make all the commentaries disappear eventually, and if you wish to get them back you should enable the commentaries.
Anyhow, if you’re developing your Insta account, we highly recommend to never disable the commentaries neither for your publications, nor for your stories.
It is necessary to do only if you are posting something rather personal or controversial — but after such story has expired, don’t forget to turn your settings back to normal.
Anyway, not always disappearing comments are a reason to worry only about the fact that you will not be able to read pleasant words — if you develop your profile, this is a reason to worry about your statistics.
While you are dealing with technical support, there is a way to quickly fix this problem. You can buy Instagram comments from a good promo company that delivers high-quality services.
Such comments should be strictly on topic, should involve other people in the discussion (for example, your existing subscribers) and show that your account is really worth the attention of new people.
Such a service can be difficult to find, but if you rely on the reviews of previous customers, everything will work out well.
FAQ
Yes, if you block somebody on IG, their commentaries and thumbs up will eventually disappear from your account. If you decide to unblock them, everything will come back right after.
No, if you unfollow someone on IG their commentaries will still be there, as well as likes. If your desire is to get rid of the commentaries and the thumbs up, you need to block this person.
Yes, if you delete your page on Insta, all of your posts, thumbs up, commentaries and saved posts will be deleted as well. So, if IG is a pretty important resource of information for you, think twice before removing it.
When you turn off the commentaries for your posts, the already existing ones will disappear, and the symbol of the comment will disappear from your publication as well — it means that people won’t be able to write any commentaries from that moment and on.
If you’re the creator of the live, you should press on the three dots button near the commentaries box and choose “turn off commenting”. After that people won’t be able to leave you any and you won’t see the already existing ones as well. It is pretty helpful and gives a chance to concentrate on the live event itself.